SHIPPING POLICY
We are proud to offer free worldwide shipping on all orders.
Standard International Shipping: 8-21 business days
All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.
*All shipping times exclude clearance/customs delays
Our couriers have online tools that can be used to track your parcel once it is shipped out. We encourage you to track your parcels.
LOST ITEMS
Once orders have been shipped, we are no longer liable for or responsible for lost, held, or damaged packages. We are not responsible for missed-delivery errors caused by the last mile carriers. All shipping issues must be handled between you and the carrier. We are also not responsible for stolen items after they have been delivered.
You may contact us at info@cartclick.co and we will do our best to assist you.
SHIPPING FEES
The shipping cost is non-refundable. This applies to undeliverable or refused shipments, missing, and stolen shipments.
INCORRECT ADDRESS
It is your responsibility to provide us with your accurate delivery address. If the delivery address was provided incorrectly, we will not refund your purchase or replace the goods if delivery fails.
Still need help? Create a support request with our customer service team and we'd be happy to help.